Puja Faq

What is included in the price MakeMyPuja charges ?

The price of Puja charged by MakeMyPuja include the cost of pujari(for performing puja and travel expense) and all puja Materials. Effectively you won't have to worry about any cost. You only need to buy fruits and sweets for distribution to all the puja attendees as puja prasad. In some cases if a lamp is required for puja, that will be arranged by the customer. Rest all puja materials is taken care of by MakeMyPuja.

How do I pay for the puja Service ?

You pay only after the puja service is completed at your home / office. After puja is completed you can do the payment by Credit Card, Debit Card, Internet Banking or  Online transfer to our company Bank Account. Details for payment will be sent to you by email.

DO NOT Pay for the Puja by Cash

I have a discount coupon. How to use it?

Coupons to be used only at the time of booking puja on website. While booking puja on website, there is a place to put coupon id. Once the puja is booked on website, you can not use a coupon later to reduce the price.

What if I am unhappy with puja service provided by the pujari ?

We definitely do not want any of our service user to be unhappy as we have very professional team of priest, who try their best to make the occasion an unremarkable experience. If still the experience was not satisfactory, kindly pay us 50% less on the original price and also write to us the suggestion of  the areas to be worked at to contact@makemypuja.com

How to decide on Puja Date ? Can I change it later ?

Sometimes you are not sure what is the good date for puja and need some guidance from a pujari. In such cases, place the order online with any approximate date for puja. After placing the order, call us and we will schedule a call between you and Pujari. Based on your convenience and auspicious day we will finalize the new puja date. In short, yes we do allow to change the puja date after order is placed.

Can I speak to a pujari before placing order on website ?

You can call us and speak to our MakeMyPuja representative before placing the order online. Our representatives would help you on how to place order and how puja is done in general. But, if you need to speak to our pujari and have a conversation(like to discuss puja date, special request etc.), you need to place the order online. Once order is placed, one of our pujari will have discussion with you. As mentioned earlier, payment is not done when placing the order. Hence you can place the order without any worry.

How do I customize the Puja ?

Most of the times you do not need any puja customization. But sometimes you might want to customize the puja. Like

1) Need two Pujari instead of one.

2) Longer duration Puja. Four/Six hour.

3) Start Puja in odd hours like between 10 PM and 6:00 AM.

Each of these will cost additional amount. To order any of these,select the various options and price of the puja will change accordingly.

If you need a very special customisation, but it is not available in these drop down boxes , you can still request those during the checkout process as additional note.

What items need to be arranged by the customer for Puja ?

Customer will be required to arrange ONLY Fruits and Sweets for prasad. Our Pujari will arrange all other Puja related items.

How many days in advance I have to put the request for the Puja Service ?

At least 3 days, but preferred 7 days.

Can I place the order over phone instead of website ?

We respect your time. But just to avoid any kind of confusion over the phone booking on the date and the puja to performed, we request you to create the order online in our website. If you need help in placing the order in our website, our MMP representative is always at your service and guide you through. But we don't allow placing order just on phone.

Is the price negotiable ?

We value for your money you spend, but we won’t be able to change the price.

What if the Pujari/priest does not reach the puja place in time ?

Due to unforeseen circumstances like traffic OR other issues, it is possible that Pujari will reach late. In such case we will inform you about the delay as soon as we come to know.

What if the Pujari/priest does not reach the puja place at all. Do you provide backup ?

Our pujari’s are not randomly picked from market. We interview them and then select them. We also try our best not to let that happen by engaging with Pujari/Priest in real time. In worst case we do have backup Pujari if needed.

Can I give additional tip to Pujari ?

No. We strongly recommend on NOT doing that. Pujari fee is included in the Puja Service cost we charged from our customer.

Can I bring my additional Puja material for Puja ?

You are FREE to do that, but we recommend that you speak to Pujari few days before Puja and confirm if that material you want is already brought by Pujari or not.

Can I get a list of Puja materials being brought by Pujari ?

We do not have such list. It varies from puja to puja and also depends on the style of puja. But if you want to confirm about a particular puja material item, you can ask the pujari few days before puja.

Could I request ONLY Pujari without Puja Materials ?

Sure we can offer it, but the price remains same.



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